Privacy Policy

Last Updated: January 24, 2020

The Proprietors, Strata Plan No. 281 (“we”, “us”, or “Crescent Point Resort”) are committed to ensuring your privacy is protected.

This Privacy Policy describes how we may obtain, use, process and/or share information about you that we may have or obtain in the course of our dealings with you, including via our website, email, social media channels, (collectively, our “Digital Services”) or if you interact with us as an owner, guest, invitee or tenant at Crescent Point Resort (collectively, our “Strata Services” and, together with our Digital Services, our “Services”).

This Privacy Policy explains:

  • the types of information, including personal information, we may obtain about you;
  • how we may use and share or otherwise process that information;
  • how we store that information;
  • the safeguards we have in place to protect that information;
  • the bases upon which we may use that information;
  • how information about children is handled;
  • your rights and options in respect of the information we hold about you;
  • how to contact us or make complaints; and
  • how we address changes to this Privacy Policy.

The types of information, including personal information, we may obtain about you

As you interact with us in connection with our Services, we may obtain personal information about you, potentially including sensitive personal information. “Personal information” includes any information that can be used to identify you or that we can link to you as an individual. “Sensitive personal information” is personal information that includes racial/ethnic origins, political opinions, religious beliefs, medical data or similar data.

We collect your personal information and sensitive personal information when you provide it to us, directly or indirectly. This information may be collected automatically, including when you use our Digital Services, or when you provide it to us voluntarily as you communicate with us in connection with our Services. We may also obtain information about you from other sources, such as social media platforms or applications that may share your information about you, your devices, the content you access, and/or how you interact with that platform or application.

The information we may obtain can include, but is not limited to:

  • your full name, date of birth, age, nationality, marital status, passport, driving license or other photographic identity details;
  • your company, organization and job title;
  • your contact information, including physical address, postal address, email address and telephone and fax number(s);
  • your demographic information, including postal code, place of residence, personal preferences and interests;
  • your payment and/or banking information, including credit or debit card details and/or wire transfer instructions;
  • expressions of your personal opinion, including when you leave feedback or contact us;
  • your IP address, your MAC address, and certain other digital identifiers.

Generally, you can use our Digital Services without providing us with any personal information, if you so choose. If you use our Strata Services, we may be required to collect certain personal information about you in order to be able to provide those Strata Services to you and to comply with our obligations under applicable laws.

Information you provide to us voluntarily

We may collect information that you voluntarily provide to us, including when you communicate with us via email, telephone, fax or via other channels, when you fill out a form on our website, or when you interact with us as an owner, guest, invitee or tenant at one of the strata lots at Crescent Point Resort.

Information we may collect automatically

We may collect information automatically through the use of browser cookies, web beacons and other similar technologies (collectively, “Tracking Technology”) when you use, access, or interact with our Digital Services. We may, for example, collect information about the type of device you are using, your operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, your screen size, the content you view, the features you access, the web pages you viewed immediately before or after you access our Digital Services, whether and how you interact with content available within our Digital Services, and the search terms you may have used to reach our website or other Digital Services.

We may also use Tracking Technology to remember your preferences and settings; to remember information you have entered; to keep you logged in to any portals that we may offer; to generate statistics about how people use our Digital Services; to help you share content with others; and to improve your or other users’ experience of our Digital Services.

You can choose how cookies are handled by your device, including by choosing to refuse or delete all cookies. Most devices allow you to control this via your device or browser settings. If you do not want us to use cookies, you should apply the appropriate settings on your first access of our Services. Each browser and device is different, so we encourage you to check the settings menu of the browser or device you are using to learn about how to change your preferences with respect to cookies. Please note that if you disable cookies on your device or browser, our Digital Services may function differently than if you had cookies enabled.

Please note that our Digital Services may not respond to web browser “do not track” signals or other mechanisms designed to allow you to opt out of the collection of information across networks, as there is no uniform standard for how Digital Services should respond to such signals. As standards develop, we may implement and develop policies for responding to such “do not track” signals.

Among other Tracking Technologies, we may also use Google Analytics, Google Ads, Facebook Ads and/or the Facebook tracking pixel to serve you and others like you more targeted or personalized advertisements about our Services, as well as to gather information about your use of our Digital Services, as well as the effectiveness of our advertising efforts. To limit the use of these Tracking Technologies, we recommend downloading and installing the Google Analytics Opt-Out Browser Add-on, disabling ads in your Facebook Account Settings, and disabling ad personalization in your Google Account Settings. You may also wish to install ad-blocking software.

Information we may collect from third party sources

We may receive information about you from other sources (including agents who represent you or other third parties) to help us update, expand, and analyze our records; identify new customers; improve our Services; or prevent or detect fraud. We may also receive information about you from our social media platforms, including, but not limited to, when you interact with us on those platforms or access our social media content.

How we may use and share or otherwise process that information

How we may use information

We may use the information we collect:

  • to provide you with the Services you’ve requested from us or to respond to your inquiries in respect of those Services;
  • to improve our Services;
  • with your consent, to send you marketing communications and other information that we think may be of interest to you, or which you have expressed an interest in receiving;
  • to advertise our Services to you or people like you;
  • to maintain our list of contacts;
  • to understand how people use our Services, including through statistical analysis;
  • for other legitimate business purposes, including data analysis; creating invoices; and detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement;
  • to assess the effectiveness of our advertising and promotional campaigns;
  • to comply with our legal obligations, as we believe is reasonably necessary or appropriate;
  • to respond to legal processes or requests for information issued by government authorities or other third parties; and
  • to protect your, our, or others’ rights.

How we may share information

We may share the information we collect internally in order to provide our Services, for internal administration, for billing purposes, or to provide you with the information, goods or services you have requested.

We do not sell, rent, or otherwise share information that reasonably identifies you or your organization with unaffiliated entities for their independent use, except as expressly described in this Privacy Policy or with your prior permission.

We may also disclose information we collect to:

  • third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, accommodation booking and property management providers, and information technology providers;
  • employees, agents or contracted third parties to the extent reasonably necessary to perform their duties and in line with the reason for the processing;
  • law enforcement, other government authorities, or third parties (within or outside the jurisdiction in which you reside) as may be permitted or required by the applicable laws of any jurisdiction; as provided for under a contract; or as we deem reasonably necessary to provide our Services; and
  • service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction in which we are acquired by or merged with another organisation or if we sell, liquidate, or transfer all or a portion of our assets, in which case we may share or transfer your personal information to that other organisation.

Third-party services and content

Our Services may include content or links to content that is provided by third parties, and we may engage third-party service providers to support the provision of our Services. This Privacy Policy does not address the privacy, security, or other practices of the third parties that provide such content or services. These third parties may use technologies to track your online activities over time and across different websites and online platforms, and we encourage you to review the privacy policies of those service providers in detail yourself. If you require further information, please contact us via email at reservations@crescentpoint.com.

While we are located in the Cayman Islands, our third-party service providers may have facilities in other jurisdictions. Accordingly, when using those third-party service providers, we may transfer your personal information or process the information we collect in jurisdictions where those third-party service providers have facilities. By using our Services, you consent to the storage and processing of data in these locations, even though the data protections afforded in some such locations may not rise to the level of an “adequate level of protection” within the specific meaning of that term under Regulation (EU) 2016/679 (the General Data Protection Regulation or “GDPR”) or the Cayman Islands Data Protection law.

The safeguards we have in place to protect that information

We are committed to ensuring that your information is secure.

Although we may be required to keep certain information indefinitely or for an extended period of time in order to comply with applicable laws, analyze statistical trends over time, to protect our rights, and/or for another legitimate purpose, we endeavor not to hold your personal data for any longer than we deem reasonably necessary. Furthermore, we have taken reasonable steps to protect your information against unauthorized access, unlawful processing, accidental loss, damage or destruction.

We deploy administrative, technical, and physical safeguards designed to safeguard the information that we collect to the extent we deem reasonably feasible. Your personal information is generally contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are who are required to keep the information confidential. In addition, all credit or debit card information you supply is processed through a gateway provider and is not stored or processed on our servers.

That being said, no information system can be 100% secure, and we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the internet and wireless networks. Accordingly, any personal data submitted by you is at your own risk.

The bases upon which we may use that information

We rely on the following legal grounds to process your personal information, namely:

Performance of a contract

We may need to collect and use your personal information to enter into a contract with you or to perform a contract that you have with us. For example, when you use our Strata Services, we may use your personal information to respond to your requests, to confirm your identity, or to provide you with the goods, services and information you have requested.

Lawful basis

We may need to collect and use your personal information to comply with any legal obligations to which we are subject, such as the reporting of occupancy rates or the calculation, reporting and payment of accommodation taxes to various governmental authorities.

Consent

We may use personal information as described in this Privacy Policy with your consent. To withdraw your consent, contact us via email at reservations@crescentpoint.com or disable the settings on your device that permit the sharing of information with us (for example, the sharing of location information in your browser or mobile application settings, or the ability for websites to utilize cookies as described above). Where required by applicable laws, we will rely on your consent for direct marketing and to collect information from your device or computer.

Legitimate interests

We may use your personal information for our legitimate interests in order to improve our Services. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Privacy Policy and use personal information for our marketing purposes.

How information about children is handled

Our Digital Services are not to be used by children under the age of thirteen. Additionally, we do not knowingly collect or maintain personal information from anyone under the age of thirteen through our Digital Services, unless or except as permitted or required by law.

Parents or legal guardians of children under thirteen or their agents may voluntarily provide personal information to us about such children so that we can better provide our Strata Services to them. If you are the parent or legal guardian of a child under thirteen who has provided personal information to us, please contact us at reservations@crescentpoint.com if you would like to have that child’s information deleted.

Your rights and options in respect of the information we hold about you

Where required by applicable laws, we will rely on your consent for direct marketing and to collect information from your device or computer. Any electronic marketing communications we send you also contain opt-out mechanisms that allow you to opt-out from receiving those communications at any time. We will honor your choice and refrain from sending you such announcements. You may also opt back in to receive those communications at any time. If you no longer wish to receive email marketing communications from us, you can let us know by clicking the unsubscribe link contained in the bottom of our emails or contacting us at reservations@crescentpoint.com.

You also have certain rights regarding the information that we have collected and that is related to you. We encourage you to contact us to update or correct your information if it changes, or if you believe that any information that we have collected about you is inaccurate or out of date. You may also be able to ask us to see what personal information we hold about you, to erase your personal information, and to object to our use of your personal information. You also have the right to be notified in the event of the security measures we have in place protecting your data are compromised, and the right to complain to the Cayman Islands’ data protection authority, as described below, if you believe we have violated your rights.

Your ability to exercise these rights will depend on a number of factors. Please be aware that, in some instances, we may not be able to fully comply with your request. We may, for example, need to retain and process your data in order to respond to your requests, to provide you with the goods, services and information you have requested, to comply with applicable law or for other legitimate purposes.

How to contact us or make complaints

We welcome your inquiries and comments. If you would like to contact us with questions about our privacy or data protection practices, please email reservations@crescentpoint.com, call us at +1.345.945.2243, or send a letter to:

Crescent Point Resort
P.O. Box 30741
Grand Cayman KY1-1203
Cayman Islands

We are committed to obtaining a fair resolution of any complaint or concern you might have about your privacy as a result of your interactions with us. If you nevertheless believe that we have not been able to assist with your complaint or concern, you may have the right to complain to the data protection authority in your jurisdiction or to the Office of the Ombudsman in the Cayman Islands.

How we address changes to this Privacy Policy

We may update this Privacy Policy from time to time, and the latest version will always be posted here. We encourage you to periodically review this page for our latest Privacy Policy.